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Terms & Conditions

Welcome to Pentax Surgical. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing our website or purchasing products from Pentax Surgical, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions.

If you do not agree with any part of these Terms, please refrain from using our website or services.


1. General Terms

1.1

Pentax Surgical specializes in the manufacturing and supply of premium-quality surgical, orthopedic, dental, veterinary, and medical instruments for healthcare professionals and distributors worldwide.

1.2

The information provided on our website, including product descriptions, specifications, images, pricing, and availability, is subject to change without prior notice.

1.3

Pentax Surgical reserves the right to modify, suspend, or discontinue any product, service, or website feature at any time without liability.


2. Intellectual Property

2.1

All content available on the Pentax Surgical website, including but not limited to text, product descriptions, images, graphics, logos, trademarks, videos, designs, and website layout, is the exclusive property of Pentax Surgical and is protected under applicable copyright, trademark, and intellectual property laws.

2.2

No content from this website may be copied, reproduced, republished, transmitted, distributed, modified, or used for commercial purposes without prior written authorization from Pentax Surgical.


3. Orders and Payments

3.1

By placing an order, you represent and warrant that all information provided is accurate, complete, and current.

3.2

All payments must be made using the approved payment methods available on our website.

3.3

Pentax Surgical reserves the right to refuse, cancel, or limit any order if fraudulent activity, unauthorized transactions, pricing errors, or other irregularities are suspected.

3.4

Order confirmation does not constitute final acceptance of an order. Pentax Surgical reserves the right to verify and approve orders before shipment.


4. Shipping and Delivery

4.1

Shipping charges, delivery estimates, and available shipping methods are displayed during the checkout process and may vary depending on the destination and selected service.

4.2

While we strive to deliver orders within the estimated timeframe, Pentax Surgical shall not be held responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our reasonable control.

4.3

Customers are responsible for providing accurate shipping information. Pentax Surgical shall not be liable for delays or failed deliveries resulting from incorrect or incomplete address details.


5. Return, Refund, and Replacement Policy

5.1

Returns, refunds, and replacements are governed by our Return & Replacement Policy.

5.2

Customers are encouraged to review our Return & Replacement Policy carefully before placing an order.


6. Limitation of Liability

6.1

Pentax Surgical shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use, misuse, or inability to use our products, website, or services.

6.2

Customers are responsible for ensuring that products purchased are suitable for their intended use and are used by qualified professionals in accordance with applicable medical standards and regulations.

6.3

Pentax Surgical shall not be responsible for technical interruptions, website downtime, data loss, or errors beyond our reasonable control.


7. Privacy Policy

7.1

Pentax Surgical respects and protects your privacy. Personal information collected through our website is processed in accordance with our Privacy Policy.

7.2

By using our website and services, you consent to the collection, processing, and use of your information as described in our Privacy Policy.


8. Third-Party Links

8.1

Our website may contain links to third-party websites for informational or convenience purposes.

8.2

Pentax Surgical does not endorse or assume responsibility for the content, policies, or practices of third-party websites and encourages users to review their respective terms and privacy policies.


9. Amendments to Terms and Conditions

9.1

Pentax Surgical reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice.

9.2

Any changes will become effective immediately upon publication on this website. Continued use of the website following such modifications constitutes acceptance of the revised Terms and Conditions.


10. Governing Law

10.1

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

10.2

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts of Sialkot, Pakistan.


Contact Us

For questions, concerns, or further information regarding these Terms and Conditions, please contact us:

Pentax Surgical

Address: Doburji Arain, Sialkot 51310, Pakistan

Phone: +92 328 0166200

Email: rafay@pentaxsurgical.com